We’re always happy to hear your feedback or answer your questions at Naztech. Here are a few questions that we get a lot with the answers already provided for you. If you can’t find your question here, please feel free to drop us a line at our Contact Us page.
i received a defective product, how do i go about getting a replacement?
Returns are easy and hassle free! You can find contact information for receiving a replacement on our Product Returns page.
do you offer special promotions?
From time to time we offer special promotional discounts or giveaways. The best way to be kept up to date with these is to sign up for Naztech Life updates. Also, follow us on Social Media for even more special promotions and giveaways!
my phone broke while in one of your cases. can you replace the phone as well?
All of our cases are subjected to extensive drop testing. However, we can’t guarantee under certain conditions that they will prevent serious damage to your phone. Unfortunately, we cannot warrant both the case and the device inside of the case. If your case is still under warranty, we are happy to replace the case itself, though.
in order to get my product under warranty, do i have to register it?
Nope! Your product has its warranty right out of the box. Make sure to save your proof of purchase and warranty information as they vary by products.
for how long does my warranty last?
Naztech is confident that our products are reliable and safe, and therefore, we offer limited warranties on all of our products. This generally depends on which product you have. Please check the manual of your product and it will tell you the details of that specific warranty.
are all apple compatible products from naztech mfi certified?
Most of Naztech’s products that are marked Apple Compatible undergo strict screening to become MFi Certified. If a product is MFi Certified, the official Apple issued MFi icon will be displayed on the packaging (an example is below).
where do i submit questions/comments?
Your feedback is what makes us great! We are happy to take your questions/comments by the contact form on our Contact Us page.
what is your return policy?
If the product was purchased directly from Naztech, we will accept returns up to 30 days with proof of purchase. Products purchased from our partners may be subject to their own individual warranty policies, so you may have to contact them directly as well.